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NIT has developed a unique pricing structure that is cost effective for your organization. Unlike our competitors who may charge startup fees for training, supervision, etc., we only bill you for the time used assisting your customers.
NIT charges on a minute-by-minute basis and all costs are included in the Package
rates. With this structure your company is only charged for the minutes used to assist your customers. All departments and agents within those departments are tracked and logged for time (minutes) spent on the telephone assisting customers. This structure applies to web based chat and even for the time spent responding to emails. Our goal is to provide you with superior services at cost effective rates that will help achieve greater profitability for your organization.
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